Info
Warranty
Limited Labor Warranty
Last updated: 07/23/2026
This Limited Labor Warranty applies to eligible products purchased directly from Clocked Out PC LLC. Warranty coverage may vary by product. The product listing and order confirmation will state the applicable coverage.
1. Fully Built PC Coverage
Unless the product listing states otherwise, fully built PCs include a one-year limited labor warranty beginning on the date of delivery or local pickup.
This warranty covers labor required to diagnose and correct verified defects caused by the original assembly or workmanship performed by Clocked Out PC LLC.
This is a labor-only warranty. It does not include:
-
Replacement parts or component costs
-
Manufacturer RMA fees
-
Shipping, insurance, or packaging costs
-
On-site service
-
Data recovery or software support
If a replacement component is supplied by the customer or approved through a manufacturer warranty, Clocked Out PC LLC will provide reasonable installation labor at no charge during the applicable labor-warranty period.
2. Pre-Shipment Testing and Documentation
Every fully built PC sold by Clocked Out PC LLC is inspected and tested before shipment.
Testing may include:
-
Boot and startup verification
-
CPU and GPU stress testing under load
-
Memory and storage checks
-
Temperature monitoring
-
Hardware and component verification
-
General stability and functionality testing
-
Benchmark testing, when applicable
A system is shipped only after it successfully completes the testing applicable to that build.
Every fully built PC also includes:
-
A Startup Guide with basic setup and first-use instructions; and
-
An Inspection Sheet showing the tests performed on that specific system, which may include recorded temperatures, benchmark scores, test results, hardware specifications, and other inspection information.
The Inspection Sheet documents the system’s condition and performance at the time of testing. Temperatures, benchmark scores, and performance results may vary depending on ambient temperature, software versions, drivers, system settings, connected devices, and other operating conditions.
Pre-shipment testing confirms that the system was functioning properly when inspected. It does not guarantee that a component will never fail or that every game, application, update, peripheral, or customer configuration will operate without interruption.
3. Manufacturer Warranties
New components may include separate manufacturer warranties where applicable.
Manufacturer warranty coverage, duration, transferability, approval, replacement, and shipping are controlled solely by the applicable manufacturer. Clocked Out PC LLC does not guarantee that a manufacturer will approve a warranty claim.
Customers are generally responsible for submitting and completing manufacturer warranty or RMA claims unless Clocked Out PC LLC agrees otherwise in writing.
Pre-owned, refurbished, open-box, or otherwise identified components are not guaranteed to include a manufacturer warranty unless expressly stated in the product listing.
4. Warranty Service and Shipping
Contact Clocked Out PC LLC before shipping or bringing in a system for warranty service.
We may require:
-
Proof of purchase
-
Photographs or video
-
Remote troubleshooting
-
Diagnostic information
-
Return of the system or affected component for inspection
The customer is responsible for properly packaging the system and paying all shipping, insurance, and related transportation costs to and from Clocked Out PC LLC.
Clocked Out PC LLC does not provide a free return shipping label unless expressly agreed in writing or required by applicable law.
The customer is responsible for loss or damage occurring during shipment to Clocked Out PC LLC.
5. Exclusions
This warranty does not cover problems caused by:
-
Accidents, misuse, abuse, neglect, or improper maintenance
-
Physical, cosmetic, liquid, smoke, fire, pet, insect, or contamination damage
-
Power surges, electrical problems, or improper power sources
-
Excessive dust, blocked airflow, or overheating caused by the customer’s environment
-
Overclocking, undervolting, BIOS changes, firmware changes, or settings not supplied by Clocked Out PC LLC, when those changes caused or contributed to the issue
-
Improperly installed, incompatible, substituted, or customer-supplied parts
-
Repairs, modifications, or service performed by another person when that work caused or contributed to the issue
-
Malware, viruses, corrupted software, driver conflicts, operating-system updates, incompatible programs, or user-created settings
-
Data loss, lost files, account access, or forgotten passwords
-
Normal wear, cosmetic deterioration, or normal component degradation
-
Damage occurring during customer-arranged transportation or return shipping
-
Manufacturer defects, recalls, warranty denials, or unavailable replacement parts
-
Use outside the product’s intended purpose or stated specifications
Opening the computer, performing routine maintenance, or using an independent repair provider does not automatically void this warranty. However, damage caused by an improper repair, modification, or replacement component is not covered.
6. Product and Component Verification
Clocked Out PC LLC may record system SKUs, serial numbers, part numbers, component information, specifications, and photographs.
Warranty service may be denied if:
-
The system or component does not match our records;
-
A SKU, serial number, part number, or identification label has been removed, altered, damaged, or made unreadable;
-
A component has been swapped, substituted, or replaced without disclosure; or
-
The product cannot reasonably be verified as the item originally sold.
7. Data and Personal Files
Customers are responsible for backing up and removing personal or confidential data before submitting a system for service.
Diagnostic or repair work may require resetting, reinstalling, updating, or replacing hardware or software. Clocked Out PC LLC is not responsible for data loss or recovery costs except where liability cannot legally be excluded.
8. Warranty Remedy
Clocked Out PC LLC will determine whether a reported issue is covered after inspection and diagnosis.
For a verified covered claim, our obligation under this Limited Labor Warranty is limited to reasonable diagnostic, repair, reassembly, configuration, or replacement-installation labor.
Parts, manufacturer charges, shipping, and other expenses remain the customer’s responsibility unless expressly stated otherwise.
If no covered workmanship defect is found, the customer may be responsible for disclosed diagnostic, return-shipping, parts, or repair costs.
9. Original Purchaser
This Limited Labor Warranty applies only to the original purchaser and is not transferable unless Clocked Out PC LLC agrees otherwise in writing.
Proof of purchase may be required.
10. Limitation of Implied Warranties
TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WRITTEN LIMITED WARRANTY.
Some states do not allow limitations on the duration of implied warranties, so this limitation may not apply to you.
11. Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOCKED OUT PC LLC WILL NOT BE LIABLE UNDER THIS LIMITED WARRANTY FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST DATA, LOST PROFITS, LOST USE, OR THE COST OF SUBSTITUTE EQUIPMENT.
This limitation does not apply to personal injury or any liability that cannot legally be limited or excluded.
Some states do not allow certain limitations or exclusions, so these limitations may not apply to you.
12. Legal Rights
This warranty gives you specific legal rights, and you may also have other rights that vary by state.
13. Contact
Clocked Out PC LLC
Email: clockedoutpc@gmail.com
Website: clockedoutpc.com
Order number and proof of purchase are required when requesting warranty service.
